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New GM joins DLi

Introducing our General Manager, Client Services

Hi, I’m Kate Johnson, the new General Manager, Client Services.

I recently joined DLi to lead and support the Client Services team and ensure we deliver the highest quality of service and experience for our clients.

What is my role at DLi?

My role is responsible for Client Services. As a large team, we are responsible for supporting clients across Supported Independent Living (SIL), Short and Medium-Term Accommodation (STA and MTA), Home and Living support (IHS), Behaviour Support with our Developmental Educators (DE), and Lifestyle and Community Participation (LCP) services. In addition, I also support the Rostering team, all of whom work hand in hand with our frontline staff to bring you a high level of regular and consistent support.

What’s my background, and what experience will I bring to the role?

A bit about me: I’m a registered Occupational Therapist and have also studied a Masters of Business. I’ve worked in leadership roles for the past 17 years and have spent my career working in the health and human services sector. Before working in the disability sector, I spent 17 years working in the occupational rehabilitation industry, leading teams of allied health professionals to work with customers to enable their employees to be safe at work and realise the full health benefits of working. In 2021 I moved into the disability sector as an Operations Manager for a large disability accommodation provider, where I was privileged enough to work with and make a positive contribution to the lives of others in a meaningful way.

What am I looking forward to at DLi?

I’m really excited to be working with such a passionate, motivated, engaged, and knowledgeable team at DLi, and I can’t wait to meet and work with our clients to empower them to make choices to allow them to live their best lives!

I look forward to meeting you all soon.

Warm Regards

Kate Johnson